Business

How To Delete My Kuda Account

Kuda is a popular digital bank in Nigeria that offers its customers convenient and user friendly banking services.

However, there are situations where you may need to delete your Kuda account for various reasons.

If you find yourself in this situation, this article will guide you through the steps to delete your Kuda account.

Before proceeding with the steps, it is important to note that once you delete your Kuda account, all your data and transactions will be permanently deleted, and you will not be able to retrieve any information from your account.

• Ensure that your account balance is Zero

Before deleting your Kuda account, you need to ensure that your account balance is zero. This is necessary to avoid forfeiting your fund in your account.

If you have any outstanding transactions, ensure that they are completed before initiating the account deletion process.

• Contact Kuda Customer Support

The next step is to contact Kuda customer support to inform them of your intention to delete your account.

You can reach out to them via the Kuda app or website, and they will guide you on the necessary steps to take.

You may be required to provide some details to verify your identity before proceeding with the account deletion process.

• Submit a request for Account Deletion

Once your account has been verified, you will be required to submit a request for account deletion.

You will be asked to provide reasons for deleting your account, and you must provide a valid reason.

Some of the reasons for deleting your Kuda account may include:

• You are switching to a different bank

• You no longer need the services of Kuda Bank

• You are unhappy with the services provided by Kuda Bank.

• Wait for Confirmation

After submitting your request, you will be required to wait for confirmation from Kuda customer support.

The confirmation will indicate whether your application to delete your Kuda account has been successful or not.

The confirmation usually takes a few days, and you will receive an email confirming the status of your application.

• Uninstall Kuda App or Delete Account

If your account deletion request is approved, the next step is to uninstall the Kuda app from your device or delete your Kuda account.

This will ensure that you do not receive any notifications or messages from Kuda Bank again. To uninstall the Kuda app, follow the steps below:

• Locate the Kuda app on your device

• Press and hold the app icon until the option to uninstall or delete the app appears

• Tap the “Uninstall” or “Delete” button to remove the app completely.

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