Kuda vs Palmpay : Which Is Best
As the use of mobile payment platforms continue to soar in Africa, two of the most prominent payment solutions are Kuda and PalmPay.
These mobile payment apps offer users easy access to financial services for conducting transfers, bill payments and savings plans on their mobile phones.
But which mobile payment platform is the best? Well, that’s what we’re going to find out in this article.
Kuda Payment App
Kuda is a digital bank that allows users to open bank accounts right from the application.
The app offers numerous features such as virtual cards, free transfers, online bill payments and savings plans.
Kuda prides itself on offering its users zero charges on ATM withdrawals and transfers, which is quite impressive.
Kuda also offers quick loans to its users without asking for collateral, which appeals to young people who are either self-employed or earn medium to low income.
The mobile app is constantly evolving, and the company has plans to add features that will allow users to invest in mutual funds and foreign currencies.
Palmpay Payment App
PalmPay on the other hand is one of the newer mobile payment platforms operating in Africa.
Founded in 2018 and backed by Transsion Holdings, the company behind popular mobile phone brands like Infinix, TECNO and Itel, PalmPay has seen significant growth over the past year, gaining users in Nigeria and Ghana.
Similar to Kuda, PalmPay offers users with a range of services including the ability to buy airtime, pay bills and transfer money for free.
The app also rewards users with PalmPoints, which can be used for discounts and other rewards.
However, one thing that sets PalmPay apart from other mobile payment platforms in Africa is its support for international money transfers, enabling users to send and receive money from outside Nigeria and Ghana to PalmPay-connected accounts in a matter of seconds.
Kuda vs Palmpay, which is better?
Both Kuda and PalmPay offer users easy access to financial services from their mobile phones, but which one is better? To understand which one is best, let’s take a closer look at the two platforms.
Ease of Use
When it comes to user experience, Kuda is definitely ahead of the curve. Its user interface is simple, intuitive and easy to navigate.
Basic operations such as transferring cash, and buying airtime, etc. all have dedicated buttons on the app.
Transactions can be completed quickly and with zero fuss, which is very convenient.
PalmPay’s user interface is equally friendly and intuitive. The app includes visual aids and clear prompts, which are a bonus for those who are not tech-savvy or have trouble navigating an app.
Similar to Kuda, the app allows for transactions to be processed quickly and efficiently.
Fees & Charges
Kuda claims to offer its users free ATM withdrawals and transfers, while PalmPay offers zero fees for certain transactions as well.
Both platforms allow users to make transactions without any charges, depending on the amount and type of transaction being made.
However, PalmPay does have a slight edge over Kuda when it comes to international money transfers.
PalmPay allows for non-residents to send and receive money from Nigeria and Ghana to other PalmPay-connected accounts, with zero transfer fees.
Mobile App Security
The security of users’ personal information and financial data is crucial when using any mobile payment platform.
Both Kuda and PalmPay employ tight security measures like two-factor authentication, secure encryption, and PIN code for transactions.
However, Kuda has a slight edge here. Kuda’s system is designed to prevent fraudsters from making unauthorized access or payments from your account through biometric identification that uses face recognition, fingerprints, and other unique factors.
This means that users have the highest level of security when it comes to access and transactions made with their account.
Customer Support
Users tend to feel more comfortable using a mobile payment platform that offers good customer support.
When it comes to customer support, both Kuda and PalmPay have a responsive support team to handle inquiries or complaints from users.
They both provide email and phone channels users can use to contact them, however, Kuda does have a chat feature that is unavailable on PalmPay.
Savings and Investment Plans
One of the standout features of Kuda is its savings plan, which lets users earn up to 10% interest on savings held in their accounts.
Kuda also allows users to invest in mutual funds to grow their savings over time. PalmPay, on the other hand, doesn’t offer such investing tools.