Paystack vs Flutterwave: Which Is Best
In recent years, the growth of eCommerce and other digital transactions has led to the rise of online payment platforms.
Two of the most popular digital payment gateways in Nigeria are Paystack and Flutterwave.
Though both platforms offer similar services, they have unique features that set them apart.
In this article, we will compare Paystack and Flutterwave based on their performance, user interface, customer service, fees, and other factors to help you decide which is right for your business.
Performance
Paystack and Flutterwave are both secure and reliable platforms with high success rates.
However, when it comes to speed, Paystack is the winner. Paystack processes payments in seconds, while Flutterwave takes a little longer, depending on the selected payment method.
Paystack also offers automatic reconciliation of transactions, which saves time and reduces errors.
User Interface
Another crucial factor to consider when choosing between Paystack and Flutterwave is the platform’s user interface.
Paystack has a clean and straightforward user interface that makes the payment process easy for both merchants and customers.
From signing up to integrating Paystack on your website or mobile application, the process is seamless, and you can start receiving payments in less than 24 hours.
Flutterwave, on the other hand, has a more complex user interface, especially for beginners.
The platform offers a wider range of services, making it more suitable for large businesses with specific needs.
Customer Service
Both Paystack and Flutterwave have excellent customer support services, and users can reach out to them via email, phone, or chat.
However, Paystack has a better reputation for its customer service. Their customer service agents are available 24/7, and they respond promptly to inquiries and resolve issues faster.
Flutterwave, on the other hand, has a slower response time and sometimes takes longer to resolve issues.
Fees
When it comes to pricing, Paystack and Flutterwave have different fee structures. Paystack charges a 1.5% transaction fee on local cards and 3.9% on international ones.
Flutterwave charges a 1.4% transaction fee for local cards and 3.8% for international ones, and a flat rate of NGN50 for bank transfers.
However, Flutterwave also charges an additional fee for API calls, which can significantly increase the overall cost for businesses with high volumes of transactions.
Integration
Both Paystack and Flutterwave offer seamless integration with major eCommerce platforms, including Shopify, WooCommerce, Magento, and OpenCart.
Integrating Paystack is effortless and can be done within minutes without any technical skills.
Flutterwave also offers an extensive range of API documentation and SDKs to help users integrate the platform into their websites and mobile applications.
Security
Both Paystack and Flutterwave are PCI DSS compliant, which means that they meet the required standards for processing credit card transactions securely.
Paystack also uses 256-bit SSL encryption, multi-factor authentication, and real time fraud monitoring to ensure the safety of user data and transactions.
Statistics of flutterwave and paystack
• flutterwave received over 10,000 downloads on the playstore, with a rating of 4.0.
Users have also praised the customer support team for their responsiveness to inquiries.
One user on the platform said, “Flutterwave has revolutionized the way we do business in Nigeria. The speed of their transactions is unparalleled, and the customer service team is very helpful.”
Another user added, “I love the ease with which Flutterwave integrates with other online platforms. It’s made my online transactions so much easier.”
• Paystack, has been downloaded over 100,000 times on the Playstore, with a rating of 4.3.
Customers who have used Paystack are impressed by the platform’s flexibility and security features.
“I have been using Paystack for a while now, and I’m impressed by the platform’s security features. The ability to customize the checkout page has helped to make my business transactions more seamless,” said one user.
Another user added, “I love the fact that Paystack integrates with other platforms, making it easier for me to receive payments from different sources.”
